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Return and Refund

Return Policy

– Unwanted items

If customers don’t want the items any more, customers may ask return within 7 days after receiving package. If customers open the product, we don’t accept customer’s return request. Product must be original packed and unused

Customers are requied to pay shipping cost for return. After we receive and check the returned product, we refund amount by Koinshop point.

Refund

– Defective, Wrong items

Upon customers request, Koinshop investigate the cases and make replacement or refund

– Unwanted items

After return process, we refund amount by Koinshop point.