– Unwanted items
If customers don’t want the items any more, customers may ask return within 7 days after receiving package. If customers open the product, we don’t accept customer’s return request. Product must be original packed and unused
Customers are required to pay shipping cost for return. After we receive and check the returned product, we refund amount by Koinshop’ Coupon which is as same amount as you purchased.
– Defective, Wrong items
Upon customers request, Koinshop investigate the cases and make replacement or refund